Agoda CashBack T&Cs
Agoda CashBack is a rewards program where users receive money back after completing a stay booked directly on Agoda, usually marked with a “CashBack” tag. Key T&Cs include: cashback is credited 60 days post-checkout, expires within 120 days, requires manual redemption, and only applies to select properties. It is void for cancellations or no-shows. [1, 2, 3, 4]
Key Terms & Conditions:
- Eligibility: Must be booked directly on Agoda (not partner sites) and marked with “CashBack”.
- Booking Requirement: Only applicable to “Promo Eligible” properties.
- Crediting Time: CashBack becomes available for collection/redemption 60 days after your checkout date.
- Validity: The reward expires 120 days from the date it becomes available.
- Cancellations/No-shows: Any canceled, refunded, or no-show bookings are not eligible for cash back.
- Restriction: Cannot be combined with certain other promotions, vouchers, or discounted items.
- Method: The cashback is generally credited back to a credit card or converted to AgodaCash, requiring the user to monitor their account for the “claim” button, as detailed on this YouTube video. [1, 2, 3, 4, 5]
Note: Terms may vary based on specific promotion pages (e.g., Agoda-Mastercard) and Agoda reserves the right to change these terms.
| Number of Completed Bookings In Month | Commission Percentage |
| 1 – 50 | 4% |
| 51 – 100 | 4.5% |
| 101 – 200 | 5% |
| 201 – 1000 | 6% |
| >1000 | 7% |
The formula used to calculate commission is:
Commission = Booking Value (Pre-Tax) * (Commission Percentage)
